AI Agent + CRM for Malaysia

AI Agent / CRM for Lead Generation & Customer Conversations

An AI employee that replies instantly, captures and qualifies every lead, and keeps the conversation moving until it becomes a sale.

Start FreeBook a Demo

Free Lifetime account · No credit card · Quota refreshes monthly

  • 11+ channels
  • 3 clicks or one prompt
  • AI + human takeover
Two ways to build

Build it your way, in minutes

Prefer clicking or describing? Either path generates a complete, editable chatbot flow, no coding needed.

Build in 3 clicks

No typing. Just choose and go.

Ready in ~30s
123

Choose industry

Select what you do.

Pick your goal

FAQs, leads or bookings.

Generate chatbot

Ready in ~30 seconds.

Flow preview

  • Welcome
  • Ask question
  • Collect details
  • Book / Submit
  • Handover

Hi! I'm your Mampu AI assistant. How can I help you today?

FAQsBook appointmentTalk to human
Type your message…

Build with a prompt

Describe it. We build it.

“Build a clinic chatbot to answer FAQs, collect leads and book appointments.”

“Build a property chatbot to qualify buyer leads and schedule viewings.”

“Build a retail chatbot to answer product enquiries and follow up leads.”

  • Flow generated

    A complete chatbot flow in seconds.

  • Editable anytime

    Refine, translate and personalise.

  • Handover ready

    Pass any chat to a human, anytime.

Flow generatedEditable anytimeReady to testMultilingualHuman handover ready
Self-learning knowledge

AI that learns from every conversation

Mampu AI analyses past sales and customer chats, discovers repeated questions, and turns them into ready-to-review FAQs, so your knowledge keeps improving.

1

Past conversations

2,481

chats analysed

2

Questions discovered

38

repeated questions

3

FAQ drafts generated

12

ready to review

4

Knowledge base updated

Published

Source conversation

C

Customer 10:32 AM

Do you provide installation in Johor?

S

Sales 10:33 AM

Yes, installation is available nationwide.

AI-generated FAQ

Q

Do you provide installation outside Klang Valley?

A

Yes. Installation is available nationwide, including Johor.

Review & publish
Sales & lead scoring

Know whether it's the lead or the reply

Mampu AI scores every salesperson reply and tags each lead hot, warm or cold, revealing whether lost sales come from weak follow-up or low-quality leads.

Sales reply score

B

72 / 100

  • Response speedA
  • Discovery questionsC
  • Product clarityB
  • Next stepC

Lead temperature

Hot

tagged automatically

  • Mr TanAsked for quotation todayHot
  • Aisyah R.Comparing packagesWarm
  • Marcus LeeNo reply in 14 daysCold

The reply answered the question but did not ask a follow-up or confirm the next step.

Hot lead. Weak sales reply.

Likely sales execution issue. Coaching recommended.

Tagged hot, call first

Red flag alerts

Catch risky conversations before they become bigger problems

Mampu AI detects abusive language, policy violations and suspicious off-book requests, then alerts management with the exact message and recommended next action.

Conversation #CV-2841

WhatsApp  ·  Sales: Daniel  ·  Lead: Mr Tan

Risk type

Abusive languagePolicy violationOff-book payment
C

Customer 10:32 AM

Can you send the official quotation?

S

Daniel (Sales) 10:33 AM

I can offer a lower price if you pay me directly.

Potential off-book payment

Mampu AI 10:33 AM

Payment requested outside the approved company process.

Critical red flag

HIGH
Risk type
Potential off-book payment
Detected
10:34 AM
Assigned to
Management Team

Notification status

Management inboxSent
Email alertSent

Recommended action

Review the conversation, pause the agent, and contact the customer.

Review conversationMark resolved
Platform

All-in-One AI Agent Platform

An AI agent out front, an omnichannel inbox behind it, a CRM keeping every record and automation tying the three together.

Omnichannel inbox

Website, WhatsApp, Messenger, Instagram, Email & more, in one place.

FlowAgent

Build chatbot flows with 3 clicks or one prompt.

Knowledge base

Train the bot with your FAQs, SOPs and documents.

Automation & routing

Auto-assign, trigger rules and route every conversation.

Contacts & CRM

Capture contacts, attributes, labels and full history.

Campaigns

Send WhatsApp, email and API broadcasts that convert.

Reports & analytics

Track conversations, leads, team and bot performance.

Help center

Publish branded, searchable self-service articles.

AllMineUnassignedTeam12 open
STSarah Tan2Is the 2pm slot still available?
MLMarcus LeeThanks! Just booked it.
ARAisyah R.Do you ship to Johor?
STSarah TanPriorityBooking
Hi, is the 2pm slot still available?AI AgentYes, 2pm is open. Want me to book it for you?AI paused · Sarah is replying
Canned reply
Type a reply…
Team inbox

One inbox for every conversation

Reply, assign, label, collaborate and take over from AI anytime, your whole team working from one shared inbox.

  • Human takeover

    Pause the AI and jump into any chat instantly.

  • Team collaboration

    Assign chats, @mention teammates and add private notes.

  • Labels & priority

    Organise conversations with labels, priority and filters.

  • Canned responses

    Reply faster with saved replies and inserted articles.

Omnichannel

Many Channels, One Conversation View

One customer, one record. Website chat, WhatsApp, Messenger, Instagram, Email and more arrive in the same thread, so nobody switches apps to answer.

  • Every channel flows into one shared inbox
  • Keep your own branding and tone of voice
  • Connect in minutes — no code to install

Add Inbox

Choose a channel to connect

9 channels
WhatsApp
Facebook Messenger
Instagram Direct
TelegramConnect
LINEConnect
TikTokConnect
Website Live ChatConnect
EmailConnect
API ChannelConnect
Use cases

Built for Real Business Outcomes

Capture leads, qualify and follow up, book and sell, then hand over when a human should take it. Outcomes, not a list of features.

Why it matters

  • Save time and reduce manual work
  • Respond instantly, 24/7
  • Never miss a lead or opportunity
  • Improve conversion and customer satisfaction

Reply FAQs

Answer common questions instantly, 24/7.

Collect leads

Capture names, numbers and intent automatically.

Book appointments

Let customers schedule without the back-and-forth.

Follow up customers

Nurture and re-engage to close more deals.

Handle complaints

Triage issues and route them to the right person.

Qualify enquiries

Score and sort leads before your team replies.

Recommend products

Guide buyers to the right product or plan.

Handover to human

Escalate to a live agent in one tap.

Why Mampu AI

From manual to magical

Go from complex, manual setup to AI-assisted flows that launch in minutes, not days.

The old way

  1. Write long prompts

  2. Build flows manually

  3. Need developer setup

  4. Manage channels separately

  5. Wait hours or days

SlowComplexResource-heavy
VS
Hours / DaysMinutes

With Mampu AI

  1. Click or prompt

  2. AI generates flow

  3. Test & refine

  4. Team inbox & handover

  5. Launch in minutes

FastSimpleNo coding
One inboxAI generatedHuman takeoverMulti-channelFaster launch
Reports & analytics

Business Impact Dashboard

Leads captured, leads qualified, appointments booked and how much the agent resolved without a human, in one dashboard.

Leads captured

1,248+24%

Qualified leads

356+32%

Appointments

89+16%

AI resolution

87%+5%

Conversations

Last 14 days
1209060300
May 2May 4May 6May 8May 10May 12May 14

Captured leads

View all
Sarah TanQualified
Marcus LeeLead
Aisyah R.Resolved
72%Leads qualified256 of 356 leads

Conversation reports

How many chats you get and how fast you reply.

Team performance

See who replies fastest and resolves the most.

Customer satisfaction

See whether customers are happy after each chat.

Leads & records

Every lead and detail captured, neatly in one table.

Connected & secure

Works with your existing tools

Connect the apps you already use, and keep your data secure as your team grows.

  • Webhooks
  • Dashboard Apps
  • Google Sheets
  • Dialogflow
  • Google Translate
  • Lark Base
  • Cloudflare RealtimeKit
  • AI Providers
  • LeadSquared

Mampu AI runs on leading AI models, including ChatGPT, Claude and DeepSeek.

FAQ

Questions? Answered.

Everything you need to know about Mampu AI.

Still have questions?

Our team is here to help you succeed.

Contact Support

Your AI chatbot is ready in minutes.

No coding. No complex setup. Just faster conversations.

Start Free

  • Free Lifetime

    No trial countdown, no credit card.

  • Monthly refresh

    Your quota resets automatically.

  • Secure & reliable

    Your data stays protected.

  • Upgrade anytime

    Only when your business grows.