AI Customer Service for Malaysian Businesses

Malaysia's No.1 AI Agent & AI Chatbot That Turns Enquiries Into Leads

Mampu AI helps businesses reply instantly, capture leads, and automate follow-up across WhatsApp, website chat, Facebook, Instagram and more.

  • No setup fee
  • No contract period
  • Guided onboarding available
AI replies instantly
Lead captured
Human takeover anytime
Multi-channel ready
AIMampu AI Assistant Online
Hi, I'm interested in teeth scaling. How much is it?2:08 PMHi Sarah! Our scaling treatment starts from RM120. Would you like to book an appointment?2:08 PMYes, this Friday afternoon please.2:09 PM
Lead captured
Name
Sarah Tan
Service
Teeth Scaling
Time
Fri, 3:00 PM
AI is typing
Type a message…
+
250+AI agents built
10+channels supported
30-secsetup flow
24/7AI replies
How it works

Automate conversations. Capture more leads.

1

Customer messages you

From WhatsApp, website chat, Facebook, Instagram and more.

2

AI replies instantly

Natural, on-brand replies that answer questions and build trust.

3

Lead details captured

We capture key details and qualify interest automatically.

4

Human takes over when needed

Seamless handover to your team for high-intent conversations.

Trusted by

AddarBeLiveEasyParcelExabytesMishuPUMMSri TernakToastmasterJEGWORQLCB TourMAZE ConceptBISPOINTiTAZZO HomestyleAddarBeLiveEasyParcelExabytesMishuPUMMSri TernakToastmasterJEGWORQLCB TourMAZE ConceptBISPOINTiTAZZO Homestyle
Our Expertise

Custom AI Agent for tailored solutions

FAQ Handling & Order Promotion

Enhance customer experience by providing quick answers to frequently asked questions while also encouraging product orders and service bookings.

Handle FAQs and Promote ProductsPersuade users to place ordersRecommend services or products
Daniel
Hello19:22
Hi Daniel ! How can we help you today?19:22
May I know more about the latest promotion?19:22
Sure! We're offering a limited-time 20% discount on selected products, available from January 3 to 8, 202519:22
Click the link below to check it out!19:22

AI Agent & Branch Assignment

Automatically assign customers to the most suitable AI agent or branch based on their home or office location, ensuring faster service and better customer satisfaction.

Auto-assign agents based on locationChoose the nearest branchPersonalize service recommendations
Daniel
I live in Shah Alam19:22
Alright! We will assign the most suitable agent to assist you.19:22

Assigned to the agent at the nearest branch:

AmyAmy
JolinJolin
HenryHenry
BenBen

Customer Information Collection

Simplify the data collection process during interactions, enabling more personalized service and better follow-up. Automatically record details in an Excel file.

Collect contact infoGather address and preferencesStore data securely and auto-record in Excel
Auto-assigned to the suitable agent:
AmyAmy
JolinJolin
HenryHenry
BenBen
Daniel
I want to receive more follow-up info19:22
May I get your email to send you the follow-up info?19:22
Thanks!19:22
XLS
AI collect infoAuto record data into Excel

Appointment Booking & Reminders

Allow customers to easily schedule appointments through AI Agent, reducing manual. Automatically send confirmation and reminder notifications via email or SMS to minimize no-shows and ensure a smooth experience.

Recommend 3 available dates/timesAuto book appointmentsSend reminders to agents and clients
Daniel
I want to book a session19:22
Sure!19:22
Please choose a date and time that works best for you:
  • January 18, Wednesday, 10am - 11am
  • January 18, Wednesday, 2pm - 3pm
  • January 19, Thursday, 9am - 10am
19:22
Wed, 2pm19:22
Alright! Here is your final booking details:Date: 18 January 2025, WednesdayTime: 2pm - 3pm19:22

Events Reminders & Feedback

Improve event participation and customer experience by sending reminders and collecting feedback, ensuring participants are engaged before and after the event.

Facilitate lucky draw registrationCollect feedback post-eventSend reminders before the event
Daniel
Hi Daniel! Just a friendly reminder about our seminar today:Event Name: A Journey into Artificial Intelligence (AI)Date: 5 January, TuesdayTime: 1:00 PM - 5:00 PMLooking forward to seeing you then!10:00
Okay!10:02
Hi Daniel! Thanks for joining our seminar. Could you help us to complete the feedback form? Thanks!19:00

FB Live Engagement & PM

Boost engagement during live interactions by capturing relevant keywords and directly following up with customers, ensuring continued communication.

Engage via FB live/commentsCapture keywords for follow-upPM customers after interaction
Live stream
CommentLIVE4.5k
John · 8:33 PM
AuthorSapot AI · 8:33 PM Done @John
Emily · 8:42 PM
AuthorSapot AI · 8:42 PM Done @Emily
Auto reply to PM
One AI agent across all your channels

Meet customers where they are

WhatsAppWebsite ChatFacebookInstagramTikTokTelegram+ More

All conversations in one place. All leads in your system.

Who are we?

Founded in 2022, Dataverse is an innovative AI development company based in Malaysia. We prioritize client care and build lasting relationships by delivering customized AI solutions that transform businesses and enhance everyday experiences.

Our State

Bundled with industry experience

250+
AI Project Completion
10k+
Leads Handled
99%
Satisfaction Rate
Client Testimonials

You’re in safe hands.

3X
Sales increase
50%
Company growth
When it comes to deliver, they are always reliable, support team is there whenever we needed. A satisfied collaboration with Mampu AI.
Lee Seng Hee
Lee Seng Hee
Co-Founder of BeLive
Team is very attentive to our request and do their best to fulfil all our requirements. Their AI is also pretty flexible and provide the outcome as expected. Fantastic support from the team. Keep it up!!
Alex Lee
Alex Lee
Managing director of MISHU
Google Reviews

Trusted by businesses across Malaysia

Real reviews from the Mampu AI Google Business Profile.

4.9
44 Google reviews

3 weeks ago

I have been using this for a while and this bot really made things easier for me. This save me quite a lot of time, very good and recommand to people who need assist. Im a newbie, but i also can learn to manage it easily. So for no big issue when using this
AAme 小梅

9 months ago

Consistently excellent service. The team listened, proposed practical options, and executed flawlessly. Great responsiveness, clear timelines, and solid results.
HHuiyan yee

7 months ago

I attended an online seminar by Mampu AI and learned that using chatbots can really help us better manage enquiries and close them. Even more impressive is their AI-supervised salesperson, which can teach our employees how to improve, greatly helping the team's performance.
LLinus Liew

7 months ago

Thank you, Eric, for sharing Mampu AI's powerful and user-friendly chatbot system and many strategies to improve Sales Team performance.
KKian Hong Tan

a year ago

Mampu AI has been a game-changer for our business! Their chatbot solutions are intuitive, efficient, and have significantly improved our customer engagement. The team is highly responsive and supportive, ensuring a seamless onboarding process and excellent after-sales service. If you're looking for innovative AI-driven tools to enhance your operations, Mampu AI is the way to go. Highly recommended!
HHong Steve

a year ago

AI can help you Accelerate and Automate, and if you want a local service provider that knows how to achieve both of you, it's the team behind Mampu AI. I've met Eric and worked with Alvin, and they are definitely the real deal.
MMaverick Foo

a year ago

Mampu AI has truly elevated our customer service game. The chatbot is smart, responsive, and feels almost human in its interactions. Highly recommended for businesses ready to embrace the future of AI-driven communication.
CClive Loke

a year ago

Especially for SMEs, you can do AI transformation for your business very easy by using their service. I used it for my CS, so far my customer feedback quite good, responsive and well-served. Thank you Mampu AI team 👍👍👍
AAlvin Chai

a year ago

I was running an event last year, everything was handled through WhatsApp for the event. Fast, smooth, no headaches. And the data stood out the most. Guest feedback, attendance, every little detail were captured and remarkable human-like responses.
WWeiss Ang

a year ago

Product is good with great features. Most importantly, the team is responsive, understand the customer needs and readily provide support when there is any problem.
SSteve Yoong

a year ago

Mampu AI is a dynamic, fast-response AI company dedicated to enhancing business outcomes. With a skilled team, we provide in-depth business solutions designed to empower SMEs, driving improved performance and delivering exceptional results.
KKeanhoe Lim

a year ago

Mampu AI consist of a very professional team to provide professional services via their very own AI invention to help me in running my business, client management and team management.
DDavid Yap Nien Sunn

a year ago

Team is very attentive to our request and do their best to fulfil all our requirements. Their AI is also pretty flexible and provide the outcome as expected. Fantastic support from the team. Keep it up!!
LLee Teik Hui

2 years ago

Mampu AI offers an outstanding chatbot service that enhances my customer interactions with advanced AI capabilities. The chatbots are responsive and provide seamless support. Highly recommended for businesses looking to improve their customer engagement and support experience.
RRockson Lim

2 years ago

Versatility meets functionality, and combined with pricing that meets the eye. Most importantly, they are a dedicated team of professionals!
JJeff Lee

2 years ago

AI also intelligently prompts us to respond to customer questions not covered in our FAQ, ensuring no inquiry goes unanswered. Highly recommend Mampu AI for any business looking to enhance efficiency and customer service.
TTing Jing Yuan

3 weeks ago

I have been using this for a while and this bot really made things easier for me. This save me quite a lot of time, very good and recommand to people who need assist. Im a newbie, but i also can learn to manage it easily. So for no big issue when using this
AAme 小梅

9 months ago

Consistently excellent service. The team listened, proposed practical options, and executed flawlessly. Great responsiveness, clear timelines, and solid results.
HHuiyan yee

7 months ago

I attended an online seminar by Mampu AI and learned that using chatbots can really help us better manage enquiries and close them. Even more impressive is their AI-supervised salesperson, which can teach our employees how to improve, greatly helping the team's performance.
LLinus Liew

7 months ago

Thank you, Eric, for sharing Mampu AI's powerful and user-friendly chatbot system and many strategies to improve Sales Team performance.
KKian Hong Tan

a year ago

Mampu AI has been a game-changer for our business! Their chatbot solutions are intuitive, efficient, and have significantly improved our customer engagement. The team is highly responsive and supportive, ensuring a seamless onboarding process and excellent after-sales service. If you're looking for innovative AI-driven tools to enhance your operations, Mampu AI is the way to go. Highly recommended!
HHong Steve

a year ago

AI can help you Accelerate and Automate, and if you want a local service provider that knows how to achieve both of you, it's the team behind Mampu AI. I've met Eric and worked with Alvin, and they are definitely the real deal.
MMaverick Foo

a year ago

Mampu AI has truly elevated our customer service game. The chatbot is smart, responsive, and feels almost human in its interactions. Highly recommended for businesses ready to embrace the future of AI-driven communication.
CClive Loke

a year ago

Especially for SMEs, you can do AI transformation for your business very easy by using their service. I used it for my CS, so far my customer feedback quite good, responsive and well-served. Thank you Mampu AI team 👍👍👍
AAlvin Chai

a year ago

I was running an event last year, everything was handled through WhatsApp for the event. Fast, smooth, no headaches. And the data stood out the most. Guest feedback, attendance, every little detail were captured and remarkable human-like responses.
WWeiss Ang

a year ago

Product is good with great features. Most importantly, the team is responsive, understand the customer needs and readily provide support when there is any problem.
SSteve Yoong

a year ago

Mampu AI is a dynamic, fast-response AI company dedicated to enhancing business outcomes. With a skilled team, we provide in-depth business solutions designed to empower SMEs, driving improved performance and delivering exceptional results.
KKeanhoe Lim

a year ago

Mampu AI consist of a very professional team to provide professional services via their very own AI invention to help me in running my business, client management and team management.
DDavid Yap Nien Sunn

a year ago

Team is very attentive to our request and do their best to fulfil all our requirements. Their AI is also pretty flexible and provide the outcome as expected. Fantastic support from the team. Keep it up!!
LLee Teik Hui

2 years ago

Mampu AI offers an outstanding chatbot service that enhances my customer interactions with advanced AI capabilities. The chatbots are responsive and provide seamless support. Highly recommended for businesses looking to improve their customer engagement and support experience.
RRockson Lim

2 years ago

Versatility meets functionality, and combined with pricing that meets the eye. Most importantly, they are a dedicated team of professionals!
JJeff Lee

2 years ago

AI also intelligently prompts us to respond to customer questions not covered in our FAQ, ensuring no inquiry goes unanswered. Highly recommend Mampu AI for any business looking to enhance efficiency and customer service.
TTing Jing Yuan

Ready to turn enquiries into leads?

Start free and see how Mampu AI can grow your business.

  • No setup fee
  • No contract period
  • Guided onboarding available
5.0Trusted by businesses across Malaysia