AI Customer Service for Malaysian Businesses

Malaysia's No.1 AI Agent & AI Chatbot That Turns Enquiries Into Leads

Mampu AI helps businesses reply instantly, capture leads, and automate follow-up across WhatsApp, website chat, Facebook, Instagram and more.

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No setup fee
No contract period
Guided onboarding available

AI replies instantly

Lead captured

Human takeover anytime

Multi-channel ready

AIMampu AI Assistant Online

Hi, I'm interested in teeth scaling. How much is it?2:08 PMHi Sarah! Our scaling treatment starts from RM120. Would you like to book an appointment?2:08 PMYes, this Friday afternoon please.2:09 PM

Lead captured

Name: Sarah Tan
Service: Teeth Scaling
Time: Fri, 3:00 PM

AI is typing

Type a message…

250+AI agents built

10+channels supported

30-secsetup flow

24/7AI replies

How it works

Automate conversations. Capture more leads.

Customer messages you

From WhatsApp, website chat, Facebook, Instagram and more.

AI replies instantly

Natural, on-brand replies that answer questions and build trust.

Lead details captured

We capture key details and qualify interest automatically.

Human takes over when needed

Seamless handover to your team for high-intent conversations.

Trusted by

Our Expertise

Custom AI Agent for tailored solutions

FAQ Handling & Order Promotion

Enhance customer experience by providing quick answers to frequently asked questions while also encouraging product orders and service bookings.

Handle FAQs and Promote ProductsPersuade users to place ordersRecommend services or products

Daniel

Hello19:22

Hi Daniel ! How can we help you today?19:22

May I know more about the latest promotion?19:22

Sure! We're offering a limited-time 20% discount on selected products, available from January 3 to 8, 202519:22

Click the link below to check it out!19:22

AI Agent & Branch Assignment

Automatically assign customers to the most suitable AI agent or branch based on their home or office location, ensuring faster service and better customer satisfaction.

Auto-assign agents based on locationChoose the nearest branchPersonalize service recommendations

Daniel

I live in Shah Alam19:22

Alright! We will assign the most suitable agent to assist you.19:22

Assigned to the agent at the nearest branch:

Amy

Jolin

Henry

Ben

Customer Information Collection

Simplify the data collection process during interactions, enabling more personalized service and better follow-up. Automatically record details in an Excel file.

Collect contact infoGather address and preferencesStore data securely and auto-record in Excel

Auto-assigned to the suitable agent:

Amy

Jolin

Henry

Ben

Daniel

I want to receive more follow-up info19:22

May I get your email to send you the follow-up info?19:22

[email protected]19:22

Thanks!19:22

XLS

AI collect infoAuto record data into Excel

Appointment Booking & Reminders

Allow customers to easily schedule appointments through AI Agent, reducing manual. Automatically send confirmation and reminder notifications via email or SMS to minimize no-shows and ensure a smooth experience.

Recommend 3 available dates/timesAuto book appointmentsSend reminders to agents and clients

Daniel

I want to book a session19:22

Sure!19:22

Please choose a date and time that works best for you:

January 18, Wednesday, 10am - 11am
January 18, Wednesday, 2pm - 3pm
January 19, Thursday, 9am - 10am

19:22

Wed, 2pm19:22

Alright! Here is your final booking details:Date: 18 January 2025, WednesdayTime: 2pm - 3pm19:22

Events Reminders & Feedback

Improve event participation and customer experience by sending reminders and collecting feedback, ensuring participants are engaged before and after the event.

Facilitate lucky draw registrationCollect feedback post-eventSend reminders before the event

Daniel

Hi Daniel! Just a friendly reminder about our seminar today:Event Name: A Journey into Artificial Intelligence (AI)Date: 5 January, TuesdayTime: 1:00 PM - 5:00 PMLooking forward to seeing you then!10:00

Okay!10:02

Hi Daniel! Thanks for joining our seminar. Could you help us to complete the feedback form? Thanks!19:00

FB Live Engagement & PM

Boost engagement during live interactions by capturing relevant keywords and directly following up with customers, ensuring continued communication.

Engage via FB live/commentsCapture keywords for follow-upPM customers after interaction

CommentLIVE4.5k

John · 8:33 PM

AuthorSapot AI · 8:33 PM Done @John

Emily · 8:42 PM

AuthorSapot AI · 8:42 PM Done @Emily

Auto reply to PM

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Industries AI Chatbot

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One AI agent across all your channels

Meet customers where they are

WhatsAppWebsite Chat

Facebook

Instagram

TikTok

Telegram+ More

All conversations in one place. All leads in your system.

Who are we?

Founded in 2022, Dataverse is an innovative AI development company based in Malaysia. We prioritize client care and build lasting relationships by delivering customized AI solutions that transform businesses and enhance everyday experiences.

About Us

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