AI Chatbot for Healthcare
Answer patient questions, capture leads and fill your appointment book, automatically, on WhatsApp and every channel.
Free Lifetime account · No coding · Live on WhatsApp & every channel
An AI agent for healthcare handles repetitive patient enquiries, opening hours, prices, procedures and availability, and books appointments without staff lifting a finger. Mampu AI lets dental, aesthetic, chiropractic and mental health clinics in Malaysia launch one in minutes, on WhatsApp and the channels patients already use.
Malaysian businesses already run their customer conversations on Mampu AI
- Includes skin analysis
- 3-session package RM750
This is the conversation your customers would have
A real clinic enquiry, answered end to end on WhatsApp, no staff involved.
Showing
Aesthetic Clinic
All 4 healthcare demos
Tap to previewWhy clinics need an AI agent
Front desk overwhelmed
Calls and DMs pile up while staff are with patients, so enquiries go unanswered and bookings slip away.
After-hours enquiries lost
Patients message at night and on weekends, without a reply they book with the next clinic.
No-shows and manual reminders
Chasing confirmations by hand wastes time and still leaves empty slots.
What healthcare actually use it for
Turn every after-hours message into a booking
- Reply the moment a patient asks about a procedure, price or opening hours, including nights and weekends
- Answer in the language the patient writes in, so English, Malay and Chinese enquiries are all handled
- Capture name, contact and concern before a staff member ever opens the chat
Why the last chatbot you tried annoyed your customers
A button chatbot can offer "Book appointment" and "See prices". It cannot answer "my crown came loose last night, is that urgent?", it either loops the menu or drops the patient.
What happens between the message and the booking
Five steps, every time a clinic enquiry comes in, with no script to maintain and nobody watching the phone.
- 1
Reads what the patient actually means
"Gigi sakit boleh jumpa doktor tak?" and "any dentist slot today?" are the same request. The agent works that out from the sentence, not from a keyword list.
- 2
Answers from your clinic's own facts
Prices, procedures, panels, opening hours and branch addresses come from the knowledge base you fill in, never invented.
- 3
Asks the questions your front desk would
Which branch, first visit or follow-up, which tooth or which concern, collected in a normal back-and-forth, not a form.
- 4
Books the slot and confirms it
It offers real availability, takes the booking, sends a confirmation and schedules the reminder that reduces no-shows.
- 5
Hands over the moment it should
Pain, bleeding, medication, anything clinical or upset, the conversation goes to a human with the full history attached.
Everything runs from one place
Build the patient journey once, then let it run
- Design the enquiry-to-booking flow visually, no developer and no setup fee
- Trigger flows from a WhatsApp message, an ad click, a website chat or a missed call
- Branch by treatment type so a dental enquiry and an aesthetic enquiry get different answers
- Escalate to a human automatically when a patient mentions pain, urgency or a medical condition
One inbox for WhatsApp, Instagram and website chat
- Bring every channel into a single shared inbox so nothing sits unanswered
- Assign chats to the right nurse, doctor or front-desk staff and see who is handling what
- Leave internal notes on a patient thread without the patient seeing them
- Take over from the AI mid-conversation whenever a human should step in
Reach the right patients, not everyone
- Segment by treatment history, last visit or the enquiry they came in with
- Send recall and seasonal campaigns on WhatsApp with approved message templates
- Include buttons so a patient can rebook straight from the message
- Track delivery, opens and replies to see which campaigns actually fill slots
A patient record that lives beside the chat
- Every enquiry becomes a contact with its own history, labels and notes
- Store treatment interest, preferred branch and language as custom fields
- Filter contacts to build lists for recalls, promotions or follow-up
- Control which staff can see which conversations and contact details
What it plugs into
The agent is only as good as what it can reach. These are the things clinics connect on day one.
WhatsApp and social channels
WhatsApp Business API, Instagram DM, Messenger, website chat and Telegram all land in the same inbox.
Your calendar
Appointment slots come from a connected calendar, so the agent offers times that are genuinely free.
Clinic knowledge base
Price lists, treatment FAQs, panel and insurance rules, uploaded as entries you can edit or switch off.
Patient records and exports
Every enquiry becomes a contact with treatment interest, branch and language, exportable to your practice system.
Live this week, not this quarter
The longest step is writing down what you already tell customers every day.
Start Free- 1Open a free account2 min
- 2Pick the healthcare template, or describe it10 min
- 3Paste in your prices, hours and FAQs1–2 hrs
- 4Connect WhatsApp and publishSame day
Healthcare AI chatbot, FAQ
Launch your clinic AI agent today
Build it in 3 clicks or one prompt. Free Lifetime account, no coding.
