Industry solution

AI Chatbot for Beauty & Wellness

Fill your calendar with bookings, answer package questions and cut no-shows, automatically on WhatsApp.

Free Lifetime account · No coding · Live on WhatsApp & every channel

An AI agent for beauty and wellness takes bookings, answers questions about treatments, packages and prices, and sends the reminders that reduce no-shows. Mampu AI helps salons, spas, massage studios, pilates studios and personal trainers in Malaysia stay booked without being glued to the phone.

Malaysian businesses already run their customer conversations on Mampu AI

AddarBeLiveEasyParcelExabytesMishuPUMMSri TernakToastmasterJEGWORQLCB TourMAZE ConceptBISPOINTiTAZZO Homestyle
CertifiedMalaysia Digital (MDEC)ISO/IEC 42001:2023 AIMSMySTI (MOSTI)
Massage Shoponline
Full body massage how much and how long?19:22
Full body is RM110 for 60 minutes, RM150 for 90 minutes.
  • Aromatherapy +RM20
  • Hot stone +RM30
19:22
Got female therapist?19:23
Yes, I'll note that preference on your booking. Which time works for you today?19:23
9pm can?19:24
9:00pm is free with a female therapist. Booked, may I have your name?19:24
Type a message
See it in action

This is the conversation your customers would have

A real salon enquiry, answered end to end on WhatsApp, no staff involved.

Showing

Massage Shop

All 3 beauty & wellness demos

Tap to preview
The challenge

Why salons and studios need an AI agent

01

Bookings come in mid-treatment

You can't answer the phone while serving a client, so enquiries and bookings are missed.

02

Endless price & package questions

Staff repeat the same answers all day instead of serving clients.

03

No-shows hurt revenue

Forgotten appointments leave empty chairs and lost income.

Use cases

What beauty & wellness actually use it for

Take bookings while your hands are full

  • Show services and real availability so clients book without calling
  • Confirm instantly and send a reminder the day before
  • Let clients reschedule themselves instead of no-showing
Agent, not chatbot

Why the last chatbot you tried annoyed your customers

A button chatbot can list services. It cannot handle "my hair is damaged from bleaching, which treatment do you recommend before the wedding?", the question that decides whether the client books with you.

Button chatbot
Mampu AI agent
Only understands the buttons you drew
Understands a sentence typed however the customer types it, in English, Malay or Chinese
Dead-ends on anything unplanned
Answers from your knowledge base, and says it will check when it genuinely does not know
One question, one canned answer
Asks follow-ups across several messages until it has what a real answer needs
Hands over only when the customer gives up
Decides for itself when a human should take over, and passes the full history along
How the agent works

What happens between the message and the booking

Five steps, every time a salon enquiry comes in, with no script to maintain and nobody watching the phone.

  1. 1

    Understands a messy first message

    "Nak buat rambut untuk wedding next month, ada package?" is one sentence containing a service, a date and a budget question. The agent picks apart all three.

  2. 2

    Quotes from your real price list

    Services, durations, add-ons and package rates come from what you uploaded, including the promo you are running this month.

  3. 3

    Narrows down before it books

    Which outlet, which therapist, long hair or short, first time or repeat, the details that decide how long to block in the diary.

  4. 4

    Books and reminds

    It takes the slot, confirms it, and sends the reminder the day before, which is the single biggest lever on no-shows.

  5. 5

    Passes the tricky ones to you

    Allergies, complaints, bridal packages or anything needing a quote, handed to a therapist with the whole conversation attached.

Inside the platform

Everything runs from one place

Conversation automation

Design the booking flow once, run it every day

  • Build the enquiry-to-booking journey visually, no coding, no setup fee
  • Start a flow from a WhatsApp message, an Instagram DM or an ad click
  • Branch by service so a facial enquiry and a pilates enquiry differ
  • Hand over to a therapist or trainer when a client needs personal advice
Mampu AI flow designer, a generated conversation flow on the canvas beside the prompt that built it
Omnichannel team inbox

Every enquiry in one inbox, whichever app it came from

  • Combine WhatsApp, Instagram, Messenger and website chat in one view
  • Assign chats to the outlet, therapist or trainer who should handle them
  • See a client's past treatments and notes before you reply
  • Step in from the AI whenever a personal touch matters
Mampu AI shared inbox, open conversations with assignment tabs, labels and a reply box
Campaigns & broadcast

Promote to the clients most likely to book

  • Filter by treatment history, spend or last visit date
  • Send campaigns with images, price lists and booking buttons
  • Personalise each message with the client's name and preferred service
  • Track opens and replies so you can repeat what works
Mampu AI campaign composer, message, audience labels, scheduled time and drip sending
Contacts & CRM

A client book that updates itself

  • Every enquiry becomes a client record with history and labels
  • Store preferred therapist, allergies and package balance as fields
  • Build lists for recalls, birthdays and package expiry reminders
  • Keep each outlet's client data separate with access controls
Mampu AI contacts list, customer records with labels, attributes and filters
Systems & data

What it plugs into

The agent is only as good as what it can reach. These are the things salons and studios connect on day one.

WhatsApp, Instagram and TikTok

The channels beauty clients actually use, all feeding one inbox instead of three phones.

Your booking calendar

Slots come from a connected calendar per outlet or per therapist, so double bookings do not happen.

Mampu AIone agent

Price list and packages

Services, durations, package balances and current promos live in a knowledge base you can update in seconds.

Client history

Preferred therapist, past treatments, allergies and package balance stored as custom fields on the contact.

Getting started

Live this week, not this quarter

The longest step is writing down what you already tell customers every day.

Start Free
  1. 1
    Open a free account2 min
  2. 2
    Pick the beauty & wellness template, or describe it10 min
  3. 3
    Paste in your prices, hours and FAQs1–2 hrs
  4. 4
    Connect WhatsApp and publishSame day
FAQ

Beauty & Wellness AI chatbot, FAQ

Launch your salon AI agent today

Build it in 3 clicks or one prompt. Free Lifetime account, no coding.

Ready to work together?

Get in touch