Industry solution

AI Chatbot for Pet Care

Book grooming and vet appointments, answer owner questions and send reminders, automatically on WhatsApp.

Free Lifetime account · No coding · Live on WhatsApp & every channel

An AI agent for pet care answers the questions owners ask before they book, grooming prices by breed and coat, consultation fees, vaccination schedules, and takes the appointment. Mampu AI helps veterinary clinics, groomers and pet boarding businesses in Malaysia reply while their hands are full of someone else's dog.

Malaysian businesses already run their customer conversations on Mampu AI

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CertifiedMalaysia Digital (MDEC)ISO/IEC 42001:2023 AIMSMySTI (MOSTI)
The challenge

Why vets and groomers need an AI agent

01

Hands are literally full

You can't stop mid-groom or mid-consult to answer WhatsApp, so enquiries go cold.

02

Every quote needs breed details

"How much for grooming?" means nothing until you know breed, size, coat and condition, three more messages every time.

03

Missed vaccinations and repeat visits

Owners forget when boosters and follow-ups are due, and chasing them by hand never happens.

Use cases

What pet care actually use it for

Quote by breed and book the slot

  • Ask breed, size, coat type and condition, then quote from your own price table
  • Capture temperament notes so the groomer knows what to expect
  • Offer real slots and confirm the appointment inside the chat
Agent, not chatbot

Why the last chatbot you tried annoyed your customers

A button chatbot can show a grooming price list. It cannot handle "my cat hates being handled, can you still do nails?", the question that decides whether the owner trusts you with their pet.

Button chatbot
Mampu AI agent
Only understands the buttons you drew
Understands a sentence typed however the customer types it, in English, Malay or Chinese
Dead-ends on anything unplanned
Answers from your knowledge base, and says it will check when it genuinely does not know
One question, one canned answer
Asks follow-ups across several messages until it has what a real answer needs
Hands over only when the customer gives up
Decides for itself when a human should take over, and passes the full history along
How the agent works

What happens between the message and the booking

Five steps, every time a pet care enquiry comes in, no script to maintain and nobody watching the phone.

  1. 1

    Asks the questions a quote depends on

    Breed, size, coat type and condition decide the price and the time slot. The agent gets them before quoting instead of after.

  2. 2

    Quotes from your own price table

    Grooming rates by size and coat, consultation fees, boarding rates, all from what you loaded, including add-ons like de-shedding.

  3. 3

    Records what the groomer needs to know

    Scared of the dryer, bites when nails are cut, on medication, noted on the pet's record so nobody is surprised on the day.

  4. 4

    Books and sets the reminder

    It takes the slot, sends the vaccination requirements, and schedules the reminder, for the appointment and for the next booster.

  5. 5

    Never plays vet

    "He's vomiting since morning" goes to a human immediately. The agent books, quotes and reminds; it does not diagnose.

Inside the platform

Everything runs from one place

Conversation automation

One flow that handles grooming, vet and boarding

  • Build the enquiry-to-booking journey visually, no coding, no setup fee
  • Trigger from WhatsApp, Instagram or a click-to-WhatsApp ad
  • Branch by service so a grooming quote and a vet consult ask different questions
  • Escalate to a human immediately when an owner describes a sick or injured animal
Mampu AI flow designer, a generated conversation flow on the canvas beside the prompt that built it
Omnichannel team inbox

Every owner in one inbox, not on the shop phone

  • Combine WhatsApp, Instagram, Messenger and website chat in one view
  • Assign chats to the groomer, vet or front desk who should handle them
  • Keep the pet's history and temperament notes beside the conversation
  • Take over from the AI whenever an owner needs reassurance
Mampu AI shared inbox, open conversations with assignment tabs, labels and a reply box
Campaigns & broadcast

Reminders owners actually act on

  • Segment by species, breed, last visit or vaccination due date
  • Broadcast booster reminders and seasonal grooming offers on WhatsApp
  • Add a booking button so owners can rebook straight from the message
  • Track replies and bookings to see which reminders bring pets in
Mampu AI campaign composer, message, audience labels, scheduled time and drip sending
Contacts & CRM

A record per pet, not just per owner

  • Every enquiry becomes a contact with the pet's name, breed and age
  • Store temperament, allergies, vaccination dates and preferred groomer as fields
  • Filter to build recall lists for boosters and check-ups in one click
  • Control which staff can see which owners and conversations
Mampu AI contacts list, customer records with labels, attributes and filters
Systems & data

What it plugs into

The agent is only as good as what it can reach. These are the things vets and groomers connect on day one.

WhatsApp and Instagram

The two channels pet owners use most, feeding one shared inbox instead of the shop phone.

Booking calendar

Grooming and consultation slots come from a connected calendar per groomer or per vet.

Price table and requirements

Rates by breed and coat, consultation fees, vaccination requirements and boarding rules as editable knowledge entries.

Pet records

Pet name, breed, age, temperament, allergies and vaccination dates stored as custom fields on the owner's contact.

See it in action

This is the conversation your customers would have

A real pet care enquiry, answered end to end on WhatsApp, no staff involved.

Mampu AI Assistantonline
Hi, grooming for golden retriever how much?20:11
For a golden retriever (large, double coat):
  • Full groom RM160, about 3 hrs
  • Bath & tidy RM95
  • De-shedding add-on +RM40
20:11
He very scared of dryer, ok or not?20:12
That's common, we can air-dry and go slower. I'll note it so the groomer knows before he arrives.20:12
Ok can book Sunday?20:13
Sunday 10am or 2pm are free. Which suits? I'll also send the vaccination requirement.20:13
Type a message

Try it yourself on WhatsApp

Message a live Mampu AI chatbot and see how it handles a real enquiry, or build your own in 3 clicks and point it at your own prices, hours and services.

Getting started

Live this week, not this quarter

The longest step is writing down what you already tell customers every day.

Start Free
  1. 1
    Open a free account2 min
  2. 2
    Pick the pet care template, or describe it10 min
  3. 3
    Paste in your prices, hours and FAQs1–2 hrs
  4. 4
    Connect WhatsApp and publishSame day
FAQ

Pet Care AI chatbot, FAQ

Launch your pet care AI agent today

Build it in 3 clicks or one prompt. Free Lifetime account, no coding.

Ready to work together?

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