Industry solution

AI Chatbot for Home Services

Quote jobs, capture the site details and book the visit, automatically, while your crew is out on a job.

Free Lifetime account · No coding · Live on WhatsApp & every channel

An AI agent for home services replies to every job enquiry, collects the details a real quote needs, property size, location, condition, urgency, and books the site visit. Mampu AI helps cleaning companies, renovation contractors, pest control and roofing businesses in Malaysia stop losing jobs to whoever replied first.

Malaysian businesses already run their customer conversations on Mampu AI

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CertifiedMalaysia Digital (MDEC)ISO/IEC 42001:2023 AIMSMySTI (MOSTI)
The challenge

Why home service businesses need an AI agent

01

The crew can't answer the phone

Your team is on site with their hands full, so enquiries sit unread and the job goes to a competitor.

02

Quotes need details you never get

"How much?" with no size, location or condition means three more messages before you can price anything.

03

Wasted trips and no-shows

Site visits booked without the right details turn into unquotable jobs and lost half-days.

Use cases

What home services actually use it for

Reply before your competitor does

  • Answer within seconds at night and on weekends, when homeowners actually message
  • Give an honest price range from your own rate card instead of "please PM"
  • Reply in English, Malay or Chinese depending on how the customer writes
Agent, not chatbot

Why the last chatbot you tried annoyed your customers

A button chatbot can show a price list. It cannot handle "my ceiling is leaking after the rain, can someone come tomorrow?", work out that it is urgent, ask for a photo, and get it in front of you.

Button chatbot
Mampu AI agent
Only understands the buttons you drew
Understands a sentence typed however the customer types it, in English, Malay or Chinese
Dead-ends on anything unplanned
Answers from your knowledge base, and says it will check when it genuinely does not know
One question, one canned answer
Asks follow-ups across several messages until it has what a real answer needs
Hands over only when the customer gives up
Decides for itself when a human should take over, and passes the full history along
How the agent works

What happens between the message and the booking

Five steps, every time a home services enquiry comes in, no script to maintain and nobody watching the phone.

  1. 1

    Turns "how much?" into a real brief

    The first message is almost never enough to quote. The agent asks property type, size, condition and area the way your coordinator would, in a conversation, not a form.

  2. 2

    Prices from your own rate card

    Ranges come from the rates you uploaded, including area surcharges and minimum charges, so no one is quoted a number you cannot honour.

  3. 3

    Takes photos of the site

    Customers send pictures of the stain, the leak or the room, and they stay attached to the job thread for whoever quotes it.

  4. 4

    Books the visit

    It offers slots that are genuinely free, confirms the booking, sends the arrival window and reminds the customer the day before.

  5. 5

    Escalates the big and the odd

    A full renovation, a commercial site or a complaint goes to you immediately with everything already collected.

Inside the platform

Everything runs from one place

Conversation automation

One flow that prices every job the same way

  • Build the enquiry-to-quote flow visually, no developer, no setup fee
  • Trigger from WhatsApp, a website chat or a click-to-WhatsApp ad
  • Branch by service so a deep clean, a renovation and a pest job ask different questions
  • Escalate to you the moment a job is large, urgent or unusual
Mampu AI flow designer, a generated conversation flow on the canvas beside the prompt that built it
Omnichannel team inbox

Every enquiry in one place, not on five phones

  • Combine WhatsApp, Messenger, Instagram and website chat into one shared inbox
  • Assign jobs to the coordinator or crew lead who owns that area
  • Keep site photos, notes and history on the job thread
  • Take over the conversation whenever a human should quote
Mampu AI shared inbox, open conversations with assignment tabs, labels and a reply box
Campaigns & broadcast

Fill a quiet week with one message

  • Segment past customers by service, area or last job date
  • Broadcast seasonal offers, pre-Raya cleaning, monsoon roof checks, termite season
  • Add a booking button so customers can rebook from the message
  • Track replies and bookings so you know what the campaign earned
Mampu AI campaign composer, message, audience labels, scheduled time and drip sending
Contacts & CRM

A customer and property record that builds itself

  • Every enquiry becomes a contact with property type, size and area attached
  • Store the last service date and job history as custom fields
  • Filter to build reminder lists in one click
  • Control which staff see which customers and conversations
Mampu AI contacts list, customer records with labels, attributes and filters
Systems & data

What it plugs into

The agent is only as good as what it can reach. These are the things home service businesses connect on day one.

WhatsApp and ads

WhatsApp Business API plus click-to-WhatsApp ads, so a Facebook ad click starts the quoting flow instantly.

Photos and media

Customers send site photos and videos in the chat; they stay on the conversation and the contact record.

Your rate card

Service rates, area coverage, minimum charges and surcharges kept as knowledge entries you can update yourself.

Job calendar

Site visits and job slots come from a connected calendar so you never double-book a crew.

See it in action

This is the conversation your customers would have

A real home services enquiry, answered end to end on WhatsApp, no staff involved.

Mampu AI Assistantonline
Hi, cleaning service for condo how much?19:36
Depends on size and type. For a condo:
  • Regular clean from RM120 (2-3 hrs)
  • Deep clean from RM280
  • Post-reno from RM380
19:36
3 bedroom, never clean before. Kota Damansara19:37
First deep clean for a 3-bedroom in Kota Damansara, around RM320, about 5 hours. We cover that area.19:38
This Saturday morning free?19:38
Sat 9am is open. Shall I book it and send you the checklist of what's included?19:39
Type a message

Try it yourself on WhatsApp

Message a live Mampu AI chatbot and see how it handles a real enquiry, or build your own in 3 clicks and point it at your own prices, hours and services.

Getting started

Live this week, not this quarter

The longest step is writing down what you already tell customers every day.

Start Free
  1. 1
    Open a free account2 min
  2. 2
    Pick the home services template, or describe it10 min
  3. 3
    Paste in your prices, hours and FAQs1–2 hrs
  4. 4
    Connect WhatsApp and publishSame day
FAQ

Home Services AI chatbot, FAQ

Launch your home services AI agent today

Build it in 3 clicks or one prompt. Free Lifetime account, no coding.

Ready to work together?

Get in touch