AI Chatbot for Automotive
Book services, quote jobs and update customers, automatically, while your team is under the hood.
Free Lifetime account · No coding · Live on WhatsApp & every channel
An AI agent for automotive takes service bookings, answers questions about pricing and availability, and keeps customers updated on their job. Mampu AI helps workshops, service centres, dealerships and manufacturers in Malaysia capture more bookings on WhatsApp without stopping work to answer the phone.
Malaysian businesses already run their customer conversations on Mampu AI
- From RM1,420/month
- 9 years, 10% down
This is the conversation your customers would have
A real workshop enquiry, answered end to end on WhatsApp, no staff involved.
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Car OEM Manufacturer
Why workshops and dealerships need an AI agent
Phone rings while you're working
Mechanics can't answer calls mid-job, so bookings are missed.
Repetitive quote requests
The same questions on service prices and slots, all day.
Customers chase status updates
Constant 'is my car ready?' messages interrupt the team.
What automotive actually use it for
Take bookings without leaving the bay
- Capture car model, year and service type before anyone picks up the phone
- Offer real slots and confirm the booking inside the chat
- Send a reminder the day before so the bay is not left empty
Why the last chatbot you tried annoyed your customers
A button chatbot can offer "Book service". It cannot handle "there's a knocking sound when I turn left", ask the right follow-ups and get a useful note in front of the mechanic.
What happens between the message and the booking
Five steps, every time a workshop enquiry comes in, with no script to maintain and nobody watching the phone.
- 1
Identifies the car first
Model, year, engine and mileage change the price and the parts. The agent asks before quoting, the way a service advisor would.
- 2
Quotes standard work from your price list
Routine service, tyres, brakes, aircon, priced from what you loaded, with anything diagnostic flagged as needing an inspection.
- 3
Takes the symptom seriously
"Bunyi bila brake" gets follow-up questions and a note for the mechanic, not a generic price list.
- 4
Books the bay and registers the job
It offers real slots, confirms, collects the plate number and reminds the customer the day before.
- 5
Keeps the customer updated
Job status and "ready for collection" go out without a mechanic stopping work to type a message.
Everything runs from one place
One flow that books the job properly
- Build the enquiry-to-booking flow visually, no developer needed
- Trigger from WhatsApp, a website chat or a click-to-WhatsApp ad
- Branch by service type so a tyre enquiry and an overhaul differ
- Escalate to a mechanic when the customer describes a real problem
Every enquiry in one place, not five phones
- Combine WhatsApp, Messenger and website chat into one shared inbox
- Assign jobs to the service advisor handling that customer
- Leave internal notes on the job so the next shift has context
- Take over the conversation whenever a human should answer
Send reminders that actually bring cars in
- Segment customers by car model, last service date or service type
- Broadcast service due reminders and seasonal offers on WhatsApp
- Add a booking button so customers can book from the message
- Track replies and bookings to see which reminders convert
A customer and vehicle record beside every chat
- Every enquiry becomes a contact with car model, plate and service history
- Store mileage, last service and preferred branch as custom fields
- Filter to build reminder lists in one click
- Restrict access so each branch sees only its own customers
What it plugs into
The agent is only as good as what it can reach. These are the things workshops and dealerships connect on day one.
WhatsApp and ads
WhatsApp Business API plus click-to-WhatsApp ads so a promo click starts the booking flow.
Bay and advisor calendar
Service slots come from a connected calendar per branch, so the bay is never double-booked.
Price list and service menu
Standard service rates by model, parts pricing and inspection policy as knowledge entries you control.
Vehicle records
Plate, model, year, mileage, last service and preferred branch stored on the customer contact for reminders.
Live this week, not this quarter
The longest step is writing down what you already tell customers every day.
Start Free- 1Open a free account2 min
- 2Pick the automotive template, or describe it10 min
- 3Paste in your prices, hours and FAQs1–2 hrs
- 4Connect WhatsApp and publishSame day
Automotive AI chatbot, FAQ
Launch your workshop AI agent today
Build it in 3 clicks or one prompt. Free Lifetime account, no coding.
