Turn your WhatsApp chat history into FAQ suggestions and a draft flow agent
Share your WhatsApp chat history when you connect your number, and Mampu AI drafts FAQs and a flow agent from how your team already replies.
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Mampu AI can now learn from the WhatsApp chat history you share when you connect your WhatsApp Business number, and turn it into FAQ suggestions and a draft flow agent, on every plan.
How do I turn my WhatsApp chat history into a flow agent in Mampu AI?
- Connect your number under Settings → Inboxes with WhatsApp Cloud, and share your chat history when you scan the QR code with the WhatsApp Business app.
- About an hour after your chats arrive, open Flow Agents → AI Knowledge Hub → FAQ → Pending and approve the answers you want your agent to use.
- Open the new draft agent under Flow Agents, check its steps, connect it to your inbox and publish it.
What does Mampu AI build from my WhatsApp chat history?
- It reads up to your 500 most recent chats once, and your account's administrators get one email when the drafts are ready.
- Each FAQ suggestion shows the customer message and the reply it came from. Nothing is used until you approve it.
- The flow agent stays a draft and replies to no one until you publish it.
- You can approve the suggestions on your free AI reply credits, without your own OpenAI key.
- Reconnecting the same number doesn't run it again. To build from newer chats later, use Analyse chats on the Flow Agents page.
