See who reacted to a message in a WhatsApp group
Emoji reactions in WhatsApp group chats connected by QR code now show the sender's number and name, like every other group message.
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Mampu AI now shows who reacted when someone in a WhatsApp group reacts to a message with an emoji. The reaction used to appear in the conversation as a bare emoji with no sender. It now carries the same +60 12 345 6789 - Name: line as every other group message.
How do I see who reacted to a message in a WhatsApp group in Mampu AI?
- Connect your number with the WhatsApp Business option by scanning the QR code, and add it to your groups as usual.
- Open a group conversation: each new reaction shows the number and name of the person who reacted.
- To keep reactions from starting a reply countdown, open Settings → Reply SLA, edit the SLA and turn on Ignore emoji reactions.
Which WhatsApp group reactions show the sender?
- Applies to group chats on WhatsApp inboxes connected by QR code with the WhatsApp Business option, not WhatsApp Cloud.
- The reaction is also marked as a reaction, so your Flow Agent does not treat it as a new customer message.
- Reactions that arrived before this change stay as they were.
