Changelog

See every ad click a customer makes, and send the latest to your sheet

Each tap on a Click-to-Message ad is recorded on the conversation; Google Sheets, Lark Base and webhooks can send the latest click, its time and the count.

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See every ad click a customer makes, and send the latest to your sheet

Mampu AI now records every tap a customer makes on a Meta Click-to-Message ad — the tap that opened the chat, a tap on another ad while the chat is still open, and the same ad tapped again later — on WhatsApp, Facebook and Instagram. The conversation shows the latest ad, and your Google Sheets, Lark Base and webhook integrations can send it.

How do I see which ad a customer clicked in Mampu AI?

  1. Open the conversation and click the person icon to open the Contact panel.
  2. Expand Conversation Information: Came from, Ad / Post ID, Ad headline and Ad link show the latest tap.
  3. When the customer has tapped more than once, Ad clicks shows how many taps the conversation has had.

How do I send the latest ad click to Google Sheets or Lark Base?

  • Open Settings → Integrations, choose Google Sheets or Lark Base, click Add mapping and pick Ad click ID, Latest ad click time or Ad click count under Ad source.
  • The row updates within about a minute of a new tap. A returning customer keeps one row, with the time of their latest tap, so you can count ad leads by period.
  • Webhook payloads get conversation.ad_click_id, conversation.ad_clicked_at and conversation.ad_click_count in the Insert variable menu.
  • Facebook and Instagram ads carry no click ID, so that column stays empty for them.

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