Shopify orders in Mampu AI keep only the details the chat uses
An order from your Shopify store now keeps its number, status, items, tracking and the customer's contact details, not the whole Shopify record.
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Mampu AI now keeps only the order details your chatbot uses from a connected Shopify store. Each order holds its number, payment and fulfilment status, the items, tracking, and the customer's name, phone and email so the order can be matched to the contact in the chat. Addresses, the customer's full Shopify profile and browser details are no longer stored.
How to use it
- Connect your store under Flow Agents → AI Knowledge Hub → Product → Data integration → Shopify store.
- There is nothing else to set. Every order from your store is kept this way.
Details
- Orders stored before this change have been trimmed the same way.
- Your chatbot answers order, payment and parcel questions exactly as before.
- Disconnecting the store removes the order history mirrored from it.
