Offer appointment times that are spread out, not back to back

Mampu AI now spreads out the appointment times a Flow Agent offers in chat on WhatsApp, Facebook, Instagram and your website. Instead of three slots in the same hour, a customer sees times at least 3 hours apart and at most two on the same day, for example 11 AM today, 2 PM today, or 9 AM tomorrow.

How do I change the gap between the times my chatbot offers in Mampu AI?

1. Open Flow Agents → AI Knowledge Hub → Calendar and go to the Tools tab.
2. Click ⋯ → Edit on the calendar and expand Advanced settings.
3. Set Gap between offered times (min). Every calendar starts at 180; set 0 to offer the nearest times back to back again.
4. Click Save. The next offer in chat uses the new gap.

What does a customer see when the flow agent offers times?

• Three times at least the gap apart, with at most two on the same day, so the third option is usually another day.
• A customer who asks for a morning gets one morning slot per day instead of three slots on the same morning.
• When a calendar has only a few free times left, the agent still offers everything that is free, even if those times are close together.
• The public booking page still shows every free slot, and a re-offer after a time is taken stays close to the time the customer asked for.