Choose which languages your Flow Agents reply in
The Languages setting in Tone & persona now decides which languages your AI replies in, so an unusual message can't pull a chat into a language you don't serve.
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Mampu AI now lets you choose the languages your Flow Agents reply in. Pick them under Languages in Tone & persona, and every AI reply stays within that list, even when a customer's message looks like another language.
How do I choose my AI agent's reply languages in Mampu AI?
- Open Flow Agents → AI Knowledge Hub and choose the Tone & persona tile.
- Under Languages, click Select languages and pick the languages you serve customers in, for example Chinese 中文 and English.
- Click Save.
What happens when a customer writes in a language outside my list?
- If the customer's language is detected as one outside your list, it is ignored, so the chat doesn't drift into a language you never intended.
- You pick from a fixed list of 31 languages, with a search box, so there is nothing to misspell.
- Leave the list empty to use the default: English, Malay and Mandarin.
