Your Flow Agent answers a Facebook comment in one message, with tappable choices

Mampu AI now fits your Flow Agent's reply to a Facebook comment into the one private message Facebook allows, so the commenter always gets a complete first reply — and sends anything that did not fit the moment they reply back.

How does my Flow Agent reply to a Facebook comment?

1. Go to Settings → Inboxes, open your Facebook inbox and select the Comment Replies tab.
2. Open a rule (or Add rule) and turn on Reply with Flow Agent, then click Save.
3. When a comment matches, the agent writes the private message and the customer taps a choice or replies to continue.

What happens to pictures or choices the agent wants to send?

• The agent's text is joined into one message, within Facebook's limit.
• If the agent offers choices, they appear as tappable buttons on that message.
• Extra pictures, a voice note, product cards or a long message are held and sent as soon as the customer replies.
• Each person gets one private message per comment per day — a second comment that day still gets a public reply and a like, but no repeat message.