See where customers go in your flow

Mampu AI can now show you, on the Flow Agents designer canvas, how many real customers reached each step of your flow in the last 30 days, so you can see which routes they take and where conversations thin out.

How to use it

1. Open Flow Agents and open your agent in the designer.
2. Click the flame button in the toolbar on the right of the canvas (Show where customers went in the last 30 days). Every step is coloured from green for the quiet corners to red for the busiest path.
3. Look for a step that far fewer customers reach than the one before it: that is the question or menu to reword first. Click the flame again to return to the plain canvas.

Details

• Each step carries a count and a share: 34 · 85% means 34 sessions reached this step, 85% of everyone who started. Hover the count to read the full figure in plain words.
• Steps nobody reached fade back, so unused routes are easy to spot.
• The summary and legend sit at the bottom left: the total customer sessions in the last 30 days and a colour bar from Fewer customers to More customers.
• Only live conversations count. Playground tests are never included, and a customer who chatted twice counts as two sessions. The flame button is shown to administrators.